Google Digital Garage Certification Practice Exam 2025 - Free Practice Questions and Study Guide.

Local businesses can significantly benefit from online reviews shared on social media, particularly because these reviews attract a larger customer base. Positive reviews can enhance a business's visibility and credibility, as consumers often rely on the experiences of others when making purchasing decisions. When potential customers see favorable reviews on social media platforms, it can create a sense of trust and confidence in the business, leading them to choose that business over competitors. Furthermore, social media allows reviews to reach a wider audience, expanding the business's reach beyond traditional word-of-mouth, which is crucial for local establishments looking to grow their clientele.

Options that suggest ignoring negative reviews, claiming that reviews rarely impact reputation, or stating that reviews discourage engagement do not align with the reality of how consumer behavior interacts with social proof and reputation management in today's digital landscape. These misconceptions overlook the importance of engagement and responsiveness to reviews, which can further enhance a local business's image and customer trust.